Appointments must be canceled or rescheduled no later than 24 hours before the scheduled appointment time. 

Canceling OR rescheduling less than 24 hours before the scheduled appointment time will result in a non-refundable fee of 50% of the scheduled service. 

NO SHOWS: No showing will also result in a fee of 50% of the scheduled service. A credit card will be required and the fee payed BEFORE scheduling your next appointment

I will no longer be able to service you if you cancel 3 times in a row or no show more than once. 

I do send out confirmation texts, but ultimately it is up to you to keep track of your appointment time. Thank you for respecting my time!


There is 2 hour street parking on Lancaster. Or there is a parking garage on Jennings and 15th street. Novak validates parking which gives you a $4 discount. Please don't park in the 30 minute parking as the city does tow.

Madison Villo Hair

Novak Hair Studios


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