Cancellation Policy

Appointments must be canceled or rescheduled no later than 24 hours prior to the scheduled appointment time. 

Canceling OR rescheduling less than 24 hours before the scheduled appointment time will result in a non-refundable fee of 50% of the scheduled service. 

No call / no show: I will no long be able to book you if you no-show your appointment. 

I do send out confirmation texts, but ultimately it is up to you to keep track of your appointment time. Thank you for respecting my time!


There is 2 hour street parking on Lancaster. Or there is a parking garage on Jennings and 15th street. Novak validates parking which gives you a $4 discount. Please don't park in the 30 minute parking as the city does tow.